Refund policy & Returns

To start your return click here: RETURNS CENTRE

RETURNS POLICY

We're pretty sure you'll love your items from SAINT SOMEBODY, however, we have a returns policy in place if you are not 100% happy with your purchase.

SAINT SOMEBODY will provide a full refund or credit note for all full price items only that adhere to the following conditions (because you know, rules... and hygiene!):

CONDITIONS FOR RETURNS:
- Items must be returned within 14 days of receiving your order
- All original tags must remain attached
- Item(s) must be unworn and returned in original condition including hygiene sticker attached
- Return must include the original invoice with a Return Reference Number obtained from our care team

Any items returned outside the 14 day return period, or in a condition that indicates being worn or washed in any way, including make-up and deodorant marks, will not be accepted for return. Please take care when trying on swimwear and wear undergarments at all times. If returned, the hygiene sticker must remain in place and will not be accepted if removed or altered. SAINT SOMEBODY reserves the right to reject items that do not comply with the above conditions and will return the item to sender. 

EXCHANGES ~ We don't offer exchanges. If you wish to swap for another style or size you can return the original purchase via returns centre and re-purchase the desired item via our website. 

SALE ITEMS ~ Sale items are final sale and cannot be returned for refund or exchange for change of mind. In the rare even we have a flash sale with a storewide discount we will accept a return for store credit only and this excludes final sale items. 

Flash Sale - occasionally, we have a storewide sale for a short period using a discount code. If you purchase during this time you will be able to exchange or return for a store credit only, refunds are not accepted on these items.

We recommend choosing carefully to avoid disappointment, so please get in touch with us at support@saintsomebody.com.au if you have any questions regarding sizing.

INTERNATIONAL RETURNS

Extended return period of 25 days. Please note any costs associated with shipping the item(s) back to us is the responsibility of the customer. We don't offer international exchanges, you are welcome to contact us for sizing or style advice and re-purchase the desired item. 

HOW TO RETURN FOR REFUND:

 1. Click here: RETURNS CENTRE to lodge your return request 

2. Your request will be either approved or rejected according to our returns policy

3. You will receive all the necessary information on how to return your order including a reference number

4. Once your return has been received you will receive a notification

5. Your return will be inspected and if approved (please allow 3 working days to process this) you will receive a refund notification. If you requested a store credit you will be sent a further notification with relevant details.

We advise sending via a trackable service as SAINT SOMEBODY cannot be held responsible for items lost in the mail while being returned to us for a refund/exchange.